Quick answers about authenticity, delivery, engraving, and ordering from AVANRU.
Yes. AVANRU sells 100% original Parker products only — no copies or counterfeits. Every Parker pen includes genuine packaging, and pens are backed by Parker's 3-year international warranty where applicable.
Islandwide door delivery is LKR 750. Store pickup from our Kelaniya shop is free. Pick Me Flash is available for nearby areas — contact us to confirm the flash fee for your location.
Yes. Choose "Come & Pick Up from Shop" at checkout. Collect from No. 896, Biyagama Road, Sinharamulla, Kelaniya. We'll confirm when your order is ready.
Choose a customizable Parker pen, enter the name, font, and engraving position (barrel or cap, depending on the pen). Engraving adds a personalization fee and a few extra days for production. Preview placement is shown before you add to cart.
Customized pens cannot be returned once engraving is done, unless we made an error against your confirmed details. Standard (non-engraved) items follow our returns policy.
Online checkout is secured via PayHere (cards and other PayHere methods in LKR). For corporate or bulk orders, contact us — we can advise on invoicing and payment arrangements.
Yes. We support company gifting, branded engraving, and volume pricing for Parker pens and stationery. Reach out via WhatsApp, phone, or the contact form with your quantity and timeline.
Monday – Friday: 9:00 AM – 6:00 PM · Saturday: 9:00 AM – 4:00 PM · Sunday & public holidays: Closed
Use your order confirmation email or contact us with your order number on WhatsApp (+94 76 136 4740), phone (0112 906438), or info@avanru.lk.
Still have a question?
Our team can help with delivery, returns, engraving, and corporate orders.
Contact us