Privacy Policy

Avanru International (Pvt) Ltd (“AVANRU”, “we”, “us”) operates the online store at https://avanru.lk and sells authentic Parker pens, Waterman products, and premium stationery.

Our business office is at No. 896, Biyagama Road, Sinharamulla, Kelaniya, Sri Lanka. Contact: info@avanru.lk · 0112 906438.

When you create an account, place an order, or contact us, we may collect your name, email address, phone number(s), delivery address, city, and order details.

If you use pen engraving, we also collect the personalization text, font, and placement you choose so we can fulfill your order.

Payment card details are processed securely by our payment partner PayHere. We do not store your full card number on our servers.

We may collect basic technical data such as browser type, device information, and pages visited to keep the site secure and improve performance.

To process and deliver your orders, including engraving, packaging, courier handover, and store pickup arrangements.

To communicate about order status, delivery, returns, warranty support, and customer service.

To process payments through PayHere and keep records required for accounting, fraud prevention, and legal compliance.

To improve our website, products, and services. We do not sell your personal information to third parties.

We share only what is necessary with trusted partners: PayHere (payments), delivery/courier partners, and hosting/IT providers who support this website.

These partners must handle your data securely and only for the services they provide to us.

Our site uses cookies and similar technologies for essential functions such as login sessions, shopping cart, and preferences.

You can control cookies through your browser settings. Disabling essential cookies may limit features such as checkout.

We take reasonable technical and organizational measures to protect your information. No online transmission is 100% secure, but we work to keep your data safe.

We retain order and account records for as long as needed to fulfill contracts, handle returns/warranty, and meet legal or accounting requirements.

You may request access to, correction of, or deletion of personal data we hold about you, subject to legal and operational requirements (for example, we may keep order records).

To make a privacy request, email info@avanru.lk or WhatsApp +94 76 136 4740 with your full name and order/account details.

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated effective date.

Continued use of our website after changes means you accept the updated policy.

For privacy questions: info@avanru.lk · 0112 906438 · WhatsApp +94 76 136 4740.

Address: Avanru International (Pvt) Ltd, No. 896, Biyagama Road, Sinharamulla, Kelaniya, Sri Lanka.